Nexora Order Bumps & Upsell Documentation

How the app works

Nexora Order Bumps & Upsell shows extra product offers to customers while they shop. You create campaigns. Each campaign decides which products to offer, what discount to give, and on which pages the offers appear.

Product page: the Nexora - Bought Together theme block shows offers next to the product the customer is viewing.
Cart page: the Nexora - Cart Offers theme block shows offers based on what is already in the cart.
Checkout (Shopify Plus stores only): the Nexora - Checkout Offers block shows offers inside checkout, and customers can add them without leaving the page.
Thank you page (all plans except Shopify Starter): the same Nexora - Checkout Offers block shows a follow-up offer after the order is placed.

Discounts on offers are applied automatically at checkout by a Shopify automatic discount called Nexora Order Bump, which the app creates for you. Customers do not need a discount code.

The admin has four areas in the app menu: Campaigns, Design Settings, Settings (the Compatible page for theme setup) and Document (in-app help articles). The app home page shows a setup guide, live support and your campaigns.

The app is free to use, with no limits on campaigns or offers.

Adding the app blocks

Offers only appear on pages where you have added a Nexora block. The Complete your setup card on the app home page has a button for each placement that opens the right editor.

Placement	Block name	Where to add it
Product page	Nexora - Bought Together	Theme editor, product template: click a section, Add block, choose the block.
Cart page	Nexora - Cart Offers	Theme editor, cart template: click a section, Add block, choose the block.
Checkout	Nexora - Checkout Offers	Checkout editor: Add app block. Shopify Plus only.
Thank you page	Nexora - Checkout Offers	Checkout editor: switch to the Thank you page, then add the block.

Shopify allows app blocks on the checkout steps (information, shipping and payment) only for stores on Shopify Plus. On other plans, use the Thank you page instead. See Shopify's checkout extensibility guide for details.

The theme blocks have no settings of their own. Everything the block shows comes from your campaigns and Design Settings, so you can move the block inside the section without losing any setup.

Campaigns list

Open Campaigns to see all your campaigns, split into Active and Inactive groups. Click Create campaign to add a new one.

Control	What it does
Search campaigns...	Filters the list by campaign name.
Type filter	Show All types, only Manual or only AI campaigns.
Up / down arrows	Change the campaign's priority. Campaigns higher in the list are checked first.
Switch	Turns the campaign on or off without opening it.
Edit	Opens the campaign editor.
Delete	Deletes the campaign after you confirm. This cannot be undone.

How priority works

On the product page and in checkout, the first active campaign (from the top of the list) whose triggers match is shown. On the cart page, offers from all matching campaigns are shown together, using the layout settings of the highest-priority one. Put your most important campaign at the top.

Campaign editor: Content tab

The campaign editor has a Campaign name field, an on/off switch next to the page title (Activated / Disabled), and two tabs: Content and Display Rules. A live preview on the right shows how the widget will look. Click Save in the bar at the top to save changes, or Discard to undo them.

Type

Type	What it does
Manual	You choose the trigger products and the exact offer products and discounts.
AI Recommendation	Offers are filled in automatically using Shopify's own product recommendations. You choose the Algorithm (Related or Complementary), a Discount % and a Discount label.

Widget Content

Field	What it does
Title	Heading shown above the offers. Default: "Frequently Bought Together".
Description	Short text under the title. Default: "Add these items to your order and save!".
Button text	Label on the add button. Default: "Add to order".
Success message	Text shown after an offer is added. Default: "Added!".

Display Options

Option	What it does
Show compare-at price	Shows the original price crossed out next to the offer price.
Show quantity selector	Lets customers choose how many of the offer to add.

All text fields accept any language, so you can write titles and buttons in the language your customers use.

Items, triggers and offers (Manual campaigns)

A Manual campaign is made of one or more Items. Each item has a trigger (When customer buys) and a list of Offers. Click Add item to start, then Add offer inside the item. You can reorder items and offers with the arrow buttons and remove them with the trash icon.

When customer buys

Trigger	When the offers show
All products	On any product page, and whenever the cart or checkout has at least one product.
Specific products	Only when the customer views, or has in the cart, one of the products you pick.
Specific collections	On product pages of products in the collections you pick. This trigger works on the product page only.

If several items in the same campaign match, their offers are combined into one widget.

Offer settings

Field	What it does
Product	Click Select product to choose one or more products. Every selected product uses this offer's discount.
Discount type	Percentage, Fixed amount or Manual price.
Discount value / Sale price	The percentage or amount off, or the price you want to charge when Manual price is chosen.
Discount label	Short text shown on the offer and on the discounted line, for example "Nexora Deal".
Show variant dropdown	Lets customers pick a variant. Sold-out variants are marked and cannot be chosen.
Use custom image	Replace the product image with an image you upload.

Each item needs at least one offer, each offer needs a product, and a Specific products or Specific collections trigger needs at least one selection. The editor highlights anything missing when you save.

AI Recommendation campaigns

AI Recommendation campaigns use Shopify's product recommendations, the same data your theme uses for "You may also like" sections. You do not pick products yourself.

Setting	What it does
Algorithm: Related	Products similar to the one being viewed or bought.
Algorithm: Complementary	Products that go well with it. Shopify shows these only if you have set up complementary products, for example in the Shopify Search & Discovery app.
Discount %	Percentage taken off every recommended product added from this campaign. Default: 10.
Discount label	Text shown with the discount. Default: "AI Deal".

On the product page, recommendations are based on the product being viewed.
On the cart page, they are based on the highest-priced item in the cart, and products already in the cart are left out.
In checkout and on the Thank you page, they are based on the products being bought.

Shopify needs some store activity to build recommendations. On a brand-new store the list can be empty for a while; a Manual campaign is a good fallback.

Campaign editor: Display Rules tab

Appearance

Setting	What it does
Layout	Stack lists offers one under another. Carousel shows them in a slider.
Selection mode	Individual gives each offer its own add button. Bundle adds a checkbox to each offer and one shared button that adds all checked items at once. Bundle works with the Stack layout only.
Max offers to show	How many offers are visible at once (1 to 10). Default: 5.
Show badge / Badge text	Adds a small badge, such as "Best deal", to the widget.

Target Pages

Tick the pages this campaign appears on: Product Page, Cart Page, Checkout (Shopify Plus only) and Thank You. All are ticked for a new campaign. Remember to also add the matching block for each page.

Cart Value

Show the campaign only when the cart total is within a range. Set a Minimum, and either a Maximum or tick No maximum limit. Use 0 and no maximum to show it for every cart. This condition applies on the cart page, in checkout and on the Thank you page; it does not affect the product page.

When customer adds an offer

Option	What happens
Hide and show next offer (recommended)	The added offer disappears and the next offer in the list takes its place.
Keep visible with '✓ In cart' badge	The offer stays with an "In cart" badge. Customers can change the quantity and add more.
Stay fully interactive	The offer stays as it is; clicking add again increases the quantity. Good for quantity upsells.

Product page behavior

These options appear when Product Page is ticked.

Option	What it does
Combine with Add to Cart button	When the customer clicks your theme's own Add to cart button, the visible offer items are added to the cart together with the main product in one step. Works with most modern themes that use a standard product form.
Show per-item Add to order only after main product is in cart	The add buttons inside the offer widget stay hidden until the main product is in the cart. Your theme's Add to cart button works as normal.

How discounts are applied

When you save a campaign, the app makes sure an automatic discount named Nexora Order Bump exists in Discounts in your Shopify admin. It only discounts cart lines that were added from a Nexora offer, using that offer's discount type and value.

Discount type	Result
Percentage	The offer line is reduced by the percentage you set.
Fixed amount	The amount you set is taken off the offer line.
Manual price	The offer is charged at the Sale price you set instead of its normal price. If the sale price is not lower than the normal price, no discount is applied.

The discount combines with order, product and shipping discounts, so your other promotions keep working.
The Discount label is the text customers see next to the discounted line.
Products customers add on their own (not from an offer) are never discounted by the app.

Fixed amount and Manual price discounts are worked out per cart line, so the saving does not grow when the customer raises the quantity. Use Percentage if you want the discount to scale with quantity.

Do not delete or deactivate the Nexora Order Bump discount in Shopify. Without it, offers still appear but are charged at full price. Saving any campaign recreates it if it is missing.

Checkout and Thank you page offers

Both placements use the Nexora - Checkout Offers block and show campaigns that have Checkout or Thank You ticked.

Checkout (Shopify Plus)

Offers appear inside checkout. When the customer clicks the add button, the product is added to the current order with the discount, and the customer completes checkout as usual.

Thank you page

After an order is placed, Shopify no longer lets apps change it, so the Thank you page offer works as a follow-up offer. Clicking the button opens your store's cart with the offer product added (with its discount), and the customer checks out again as a separate order. It does not add the item to the order that was just placed.

The Thank you page block is available on all Shopify plans except Shopify Starter.

Design Settings

Design Settings controls how the widgets look across all campaigns. It has three tabs: Product Page, Cart Page and Checkout & Thank You. A preview updates as you change values. Click Save to publish.

On the Product Page and Cart Page tabs, Sync settings from Cart Page / Sync settings from Product Page copies every style from the other tab, so both widgets match. You can still edit values after syncing.

Product Page and Cart Page tabs

Group	Settings
General	Alignment, Item Gap.
Main Container	Width, Alignment, Background, Border Style, Border Color, Border Width, Border Radius, Padding Left — Right, Padding Top — Bottom, Margin Top, Margin Bottom.
Header & Badge	Badge background, text color, font size and weight; Title Color, Title Font Size, Title Font Weight; Description Color and Font Size.
Product Item Card	Card Background, Border Color, Border Width, Border Radius, Padding, Image Border Radius; product title Color, Font Size, Font Weight.
Pricing & Selectors	Sale Price Color, Font Size and Weight; Compare Price Color and Font Size; input (variant and quantity) Background, Border Color, Text Color, Font Size, Border Radius.
Call-to-Action Button	Background, Text Color, Font Size, Font Weight, Border Radius, Button Position (Right side (default) or Below quantity input).
Carousel Options	Show Arrows (with arrow background, icon color and radius) and Show Dots (active and inactive dot colors).

Checkout & Thank You tab

Shopify controls the look of checkout, so this tab offers Shopify's built-in style choices rather than free colors.

Group	Settings
General Layout	Spacing (None, Tight, Base, Loose), Alignment (Start, Center).
Container	Background (Transparent, Subdued), Border, Corner Radius, Padding.
Typography	Description Color, Description Size, Price Tone.
Product Item Detail	Image Aspect Ratio (Square or Hidden), Product Title Style, Show Variant Selector, Show Quantity Stepper, Card Background, Card Border, Card Corner Radius, Card Padding.
Call-to-Action Button	Variant (Auto, Primary, Secondary), Button Loading State.

Theme compatibility (Settings)

When a customer adds an offer on the product or cart page, the app updates your theme's cart count and cart drawer. Open Settings (the Compatible page) to tell the app which theme you use.

Choose your theme
Pick it in Your theme. Ready-made settings are included for 26 popular themes, including Dawn, Sense, Refresh, Craft, Studio, Ride, Taste, Colorblock, Crave, Origin, Publisher, Spotlight, Horizon, Impulse, Motion, Streamline, Turbo, Symmetry, Broadcast, Warehouse, Prestige, Empire, Flex, Canopy, Expression and Pipeline.
Save
Click Save. The correct settings are applied automatically.
Not listed?
Choose Custom and fill in Advanced overrides (click Show).

Advanced override	What it does
Open drawer	A CSS selector to click, such as `#cart-drawer-open`, or `event:name` to send an event, such as `event:cart-drawer:open`. Leave empty to use the defaults.
Cart count selector	The element that shows the number of items in the cart, such as `.cart-count-bubble span`. It is updated after each add.
After-add hooks	Comma-separated list. Entries containing `:` are sent as events; other entries are treated as theme section IDs to refresh, such as `cart-drawer, cart-icon-bubble, cart:refresh`.

Not sure which theme you have? Go to Online Store → Themes in Shopify admin; the theme name is shown on your current theme. If your theme is heavily customized, contact us through live chat and we can help fill in the overrides.