Legal

Terms of Service

The terms that govern your use of Nexora's Shopify apps and this website.

Last updated: 31 May 2026

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of the apps, software, and websites provided by Nexora (“Nexora”, “we”, “us”). By installing or using any Nexora app, or by using this website, you agree to these Terms. If you do not agree, please do not use our apps or website. Your use of the Shopify platform is also subject to Shopify's own terms.

2. The apps

Nexora provides a family of apps for Shopify merchants, available on the Shopify App Store. We grant you a limited, non-exclusive, non-transferable right to use our apps on stores you control, in accordance with these Terms. We may add, change, or remove features to keep the apps working well with Shopify and to improve them.

3. Your account and store

To use our apps you need an active Shopify store and account. You are responsible for your store, your account credentials, the data you put into our apps, and for ensuring you have the right to use that data. You agree to provide accurate information and to keep it up to date.

4. Acceptable use

You agree not to:

  • Use the apps for any unlawful, harmful, or fraudulent purpose.
  • Reverse engineer, resell, or attempt to copy the apps except as permitted by law.
  • Interfere with, overload, or disrupt the apps, our infrastructure, or Shopify.
  • Use the apps to store or transmit content that infringes the rights of others.

5. Plans, fees, and free tiers

Many Nexora apps are free to install and offer a free plan so you can try them. Some apps or features may require a paid plan as your needs grow. Any fees, billing cycles, and what each plan includes are shown on the app's listing or inside the app, and are billed through Shopify. Paid plans are designed to unlock scale and advanced features, not the basics. Except where required by law or stated otherwise, fees are non-refundable.

6. Intellectual property

Nexora and its licensors own all rights in the apps, including their code, design, and branding. These Terms do not transfer any ownership to you. You retain all rights to your own store data; you grant us the limited rights needed to operate the apps and provide the service.

7. Third-party services

Our apps work with Shopify and may integrate with other third-party services. We are not responsible for third-party services, and your use of them is governed by their own terms and policies.

8. Disclaimers

The apps and website are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the apps will be uninterrupted, error-free, or that they will meet every requirement of your business.

9. Limitation of liability

To the maximum extent permitted by law, Nexora will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the apps or website. To the extent we are found liable, our total liability will not exceed the amount you paid us for the relevant app in the twelve months before the claim.

10. Termination

You may stop using our apps at any time by uninstalling them from your store. We may suspend or terminate access if you breach these Terms or use the apps in a way that risks harm to other merchants, to Shopify, or to us. On termination, the rights granted to you under these Terms end, and we will handle your data as described in our Privacy Policy.

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the apps after a change means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws applicable in the jurisdiction where Nexora operates, without regard to conflict-of-law rules. Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.

13. Contact us

Questions about these Terms? Email us at [email protected] — we reply within one business day.